Introduction

At NoonAin Studio (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at noonainstudio.com and use our services.

Information We Collect

Information You Provide Directly

  • Contact Information: Name, email address, phone number, company name
  • Project Details: Information about your design requirements, preferences, and project specifications
  • Communication: Messages, feedback, and correspondence through our contact forms, emails, or other communication channels
  • Payment Information: Billing address and payment details (processed securely through third-party payment processors)

Information Collected Automatically

  • Website Usage Data: IP address, browser type, device information, pages visited, time spent on pages
  • Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and analyze website performance
  • Analytics Data: Information about how you interact with our website and services

Information from Third Parties

  • Social Media Platforms: When we run advertising campaigns on platforms like Facebook, we may receive aggregated demographic and interest data
  • Marketing Partners: Information from our advertising and marketing partners to improve our services

How We Use Your Information

We use the collected information for the following purposes:

Service Delivery

  • Providing design and creative services
  • Managing projects and client relationships
  • Communicating about your projects and services
  • Processing payments and invoicing

Business Operations

  • Improving our website and services
  • Analyzing user behavior and preferences
  • Providing customer support
  • Managing our business operations

Marketing and Advertising

  • Sending promotional materials and newsletters (with your consent)
  • Running targeted advertising campaigns on social media platforms
  • Creating custom audiences for advertising purposes
  • Analyzing the effectiveness of our marketing campaigns

Legal and Security

  • Complying with legal obligations
  • Protecting against fraud and security threats
  • Enforcing our terms of service

Facebook Advertising and Data Sharing

As a marketing agency, we use Facebook’s advertising platform to promote our services and those of our clients. This involves:

  • Custom Audiences: We may create custom audiences using hashed customer email lists for targeted advertising
  • Lookalike Audiences: We may use Facebook’s tools to find similar audiences based on our existing customers
  • Pixel Data: Our website may use Facebook Pixel to track conversions and optimize ad performance
  • Ad Campaign Analytics: We analyze campaign performance data to improve our advertising strategies

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in:

  • Website hosting and maintenance
  • Payment processing
  • Email marketing services
  • Analytics and advertising platforms (including Facebook)
  • Cloud storage and backup services

Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity.

Legal Requirements

We may disclose your information when required by law, court order, or to protect our rights and safety.

With Your Consent

We may share your information for other purposes with your explicit consent.

Your Rights and Choices

Access and Control

  • Access: You have the right to request access to the personal information we hold about you
  • Correction: You can request correction of inaccurate or incomplete information
  • Deletion: You may request deletion of your personal information, subject to legal requirements
  • Portability: You can request a copy of your data in a structured, machine-readable format
  • Opt-Out: You can opt out of marketing communications at any time

Cookie Management

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Marketing Communications

You can unsubscribe from our marketing emails by clicking the unsubscribe link in any email or contacting us directly.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure data transmission using SSL/TLS encryption
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Secure data storage and backup procedures

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and fulfill project requirements
  • Comply with legal and regulatory obligations
  • Resolve disputes and enforce our agreements
  • Maintain business records as required by law

Generally, we retain client project data for 7 years after project completion and marketing data for 3 years unless you request earlier deletion.

International Data Transfers

If you are located outside of Pakistan, please note that your information may be transferred to and processed in Pakistan where our servers and business operations are located. We ensure appropriate safeguards are in place for such transfers.

Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

Third-Party Links and Services

Our website may contain links to third-party websites and services. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending an email notification to registered users
  • Displaying a prominent notice on our website

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

NoonAin Studio

Compliance

This Privacy Policy is designed to comply with applicable privacy laws and regulations, including:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Pakistan’s data protection laws
  • Other applicable local and international privacy regulations